Effective Date: 17/02/2026
At Infinity Iris, every piece is thoughtfully handcrafted. We aim to deliver your order safely and promptly.
1. Order Processing Time
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Orders are processed within 2–4 business days.
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During peak seasons or special collections, processing times may be slightly extended.
2. Shipping Timeline
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Standard delivery within India: 5–10 business days
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Delivery timelines may vary depending on your location.
3. Shipping Charges
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Shipping charges (if applicable) will be calculated at checkout.
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We may offer free shipping on select promotions.
4. Order Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS.
5. Delays
Delivery may be delayed due to:
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Weather conditions
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Public holidays
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Courier partner delays
We appreciate your patience in such situations.
6. Damaged or Lost Packages
If your order arrives damaged:
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Please email us within 48 hours of delivery
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Include your order number and clear photos of the product and packaging
We will review and assist you promptly.
7. International Shipping (Optional – Remove if Not Applicable)
If applicable, international shipping charges and delivery times will vary by destination. Customs duties or taxes (if any) are the responsibility of the customer.